Using Petvya
These starter terms apply to shop.petvya.com. Use the site lawfully and provide accurate contact and delivery information. Product descriptions, availability and pricing will be shown on the relevant pages. Prices are in Canadian dollars unless stated otherwise; applicable taxes and shipping are shown at checkout.
Orders and fulfilment
Payment checkout is not yet enabled. Once launched, an order acknowledgement confirms receipt of a request, not a guarantee of availability. If an item cannot be supplied or an error affects an order, we will contact you and arrange an appropriate correction or refund. Suppliers ship directly and delivery estimates are not guaranteed. See Shipping & Delivery and Returns & Refunds for details.
Product use and rights
Choose supplies appropriate to your pet’s size and needs, follow manufacturer instructions and supervise use where appropriate. Product information is not veterinary advice. Site content may not be reused commercially without permission. Nothing in these terms excludes rights or remedies that applicable law does not allow us to exclude.
Questions and updates
Contact support@petvya.com with questions. We may update these terms; changes apply prospectively and do not remove rights attached to earlier purchases. Correspondence: 8206 Louisiana Blvd NE Ste A #6130, Albuquerque, NM 87113, United States. These terms will be reviewed before the store accepts orders.