Canada and United States delivery
Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days after dispatch, depending on the supplier and destination. Weekends and public holidays are not business days. These are estimates, not guaranteed arrival dates; customs, weather and carrier delays may extend them.
Tracking and split parcels
Tracking is provided after dispatch. Tracking updates may take time to appear. Items sourced from different suppliers may arrive separately. Check your address carefully before ordering and contact support@petvya.com promptly if it needs correction.
Standard (tracked)
Our current starter shipping rate is CAD 4.99 per shipment, free when the discounted merchandise subtotal is over CAD 50, excluding taxes and shipping. These placeholder rates may change before launch; the amount displayed at checkout applies to your order. Any import duties or local charges depend on the destination and are not included unless explicitly stated.